Privacy Policy

1. Data Controller

The Data Controller responsible for the processing of personal data through this website is:

International Luxury Service di Ali Muhammad

VAT Number: 04168890160

Registered Address:
Via Orazio 5
24040 Ciserano (BG)
Italy

Email: info@nccmilano-orio.com

Phone: +39 324 744 9656

For any questions regarding this Privacy Policy or the processing of personal data, you may contact us using the details above.


2. Personal Data We Collect

When using this website, we may collect and process the following categories of personal data:

  • Full name

  • Email address

  • Telephone number

  • Pick-up and drop-off locations

  • Flight details and travel information

  • Event-related transportation requirements

  • Information submitted through contact forms or quotation requests

  • Technical information such as IP address, browser type, device information, and website usage data

Providing personal data is voluntary; however, failure to provide certain information may prevent us from responding to enquiries or providing requested services.


3. Purpose of Data Processing

Personal data may be processed for the following purposes:

  • Responding to enquiries and requests

  • Preparing quotations and service proposals

  • Managing transportation services and bookings

  • Coordinating airport assistance services

  • Organising event-related transportation logistics

  • Providing customer support

  • Fulfilling legal, administrative, and accounting obligations

  • Protecting the security and proper functioning of the website


4. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases:

  • Performance of a contract or pre-contractual measures

  • Compliance with legal obligations

  • Legitimate interests related to the management and security of our services

  • Consent where required by applicable law


5. Event Transportation and Airport Coordination Services

Certain services may require the processing of additional operational information, including passenger itineraries, flight schedules, accommodation details, transportation requirements, and logistical information necessary for the proper coordination of transfers, airport assistance, and event transportation services.

Such information is processed solely for the purpose of providing the requested services.


6. Services Involving Minors

Transportation and airport assistance services may occasionally involve minors travelling individually or as part of a group.

Where applicable, services involving minors may be arranged upon the authorization, delegation, or consent of a parent, legal guardian, or other legally authorised representative.

Personal data relating to minors is processed exclusively for the purpose of providing the requested transportation or assistance service and in accordance with applicable legal requirements.


7. Sharing of Personal Data

Personal data may be shared with:

  • Transportation providers and licensed drivers

  • Airport assistance partners

  • Operational and logistics partners involved in service delivery

  • Professional service providers supporting our business activities

  • Public authorities where required by law

Personal data is never sold to third parties.


8. Data Retention

Personal data is retained only for the period necessary to:

  • Provide the requested services

  • Fulfil contractual obligations

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce legal rights

When data is no longer required, it will be securely deleted or anonymized.


9. Cookies and Similar Technologies

This website uses cookies and similar technologies to improve user experience, analyse website performance, and ensure proper functionality.

Additional information regarding the use of cookies can be found in our Cookie Policy.


10. Third-Party Services

This website may use third-party services, including:

  • Google Analytics

  • Google Maps

  • WhatsApp communication tools

  • Elementor forms

  • Search Console and related website performance services

These providers may process certain technical data in accordance with their own privacy policies.


11. Data Security

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration.

While every reasonable effort is made to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.


12. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Restrict or object to certain processing activities

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided in this Privacy Policy.


13. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or technical changes.

The latest version will always be available on this website.


14. Contact Information

For privacy-related enquiries, requests, or concerns, please contact:

International Luxury Service di Ali Muhammad
Email: info@nccmilano-orio.com
Phone: +39 324 744 9656